Career Opportunities

To apply for any of the below open positions, please contact:  

Jacob Marietta - jacob@wholesalefireworks.biz or 316-733-7900

 

Customer Service Representative

Job Summary:

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Primary responsibilities

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Inform customer of deals and promotions.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Close out or open call records.

 

Requirements

  • Efficient in Excel
  • Must be able to multi task
  • Must be able to lift 30 lbs.
  • Ability to work weekends
  • Outgoing, friendly and personable

Apply in person at the Andover Offices

1611 West Ledger Drive (159th and Kellogg – Wholesale Fireworks Building)
Or on line at jumpyjumpland@gmail.com
Check out the web site at www.jumpyjumpland.com -- a fun place to work

 

Intern Office Manager

Pay $10.00/hr starting

Hours: 40+ - Summer/Adjusted during school year

Flexible with school / Continues into next school year

Office Manager Job Responsibilities:

Supports company operations by maintaining office systems and supervising staff. This is a fast paced and constantly changing office; this position requires someone fast and efficient in all duties.

Office Manager Job Duties:

  • Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
  • Completes operational requirements by scheduling and assigning employees; following up on work results.
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
  • Maintains office staff by recruiting, selecting, orienting, and training employees.
  • Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Contributes to team effort by accomplishing related results as needed.

 

Office Manager Skills and Qualifications:

Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills

 

Over-The-Road-Driver

Pay: Mileage

Start May 15th – August 1st

Job brief

We are looking for truck drivers to serve our supply chain logistics department in a safe and timely manner.

Responsibilities

  • Transport finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers.
  • Inspect vehicles for mechanical items and safety issues and perform preventative maintenance.
  • Plan routes and meet delivery schedules
  • Document and log work/rest periods and miles spent driving and retain fuel/toll receipts
  • Comply with truck driving rules and regulations (size, weight, route designations, parking, break periods etc.) as well as with in company policies and procedures.
  • Maneuver trucks into loading or unloading positions
  • Collect and verify delivery instructions
  • Report defects, accidents or violations

 

Requirements

  • “A” class CDL license with hazardous endorsement
  • Ability to drive long hours and travel regularly
  • Extensive knowledge of applicable truck driving rules and regulations
  • No recent moving violations or driving violations
  • Adaptability and foresight to handle unexpected situations (traffic, weather conditions etc.)
  • Willing to submit to background/drug checks and provide employment recommendations